Katsina Digital Innovation Hub (KDIH) is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
1. Information We Collect
1.1 Personal Information
When you register for courses, events, or use our services, we may collect:
- Full name and contact information (email, phone number)
- Date of birth and gender
- Educational and professional background
- Payment information (processed securely through Paystack)
- Profile photo (optional)
1.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and browser type
- Pages visited and time spent on site
- Referring website
- Device information
2. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide courses, events, and co-working space access
- Communication: To send course updates, event notifications, and important announcements
- Payment Processing: To process course fees and event registrations
- Improvement: To analyze usage patterns and improve our services
- Certificates: To issue and verify course completion certificates
- Marketing: To send promotional materials (you can opt-out anytime)
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Payment processors (Paystack), email services, and hosting providers
- Legal Requirements: When required by law or to protect our rights
- Partners: With your consent, for collaborative programs or events
4. Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for data transmission
- Secure password hashing using bcrypt
- Regular security audits and updates
- Access controls and authentication
- Secure payment processing through certified providers
5. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Opt-Out: Unsubscribe from marketing communications
- Portability: Request your data in a portable format
6. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze website traffic and usage
- Improve user experience
You can control cookies through your browser settings.
7. Children's Privacy
Our services are intended for individuals 16 years and older. We do not knowingly collect information from children under 16. If you believe we have collected information from a child, please contact us immediately.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
You may request deletion of your account at any time.
9. International Data Transfers
Your information may be transferred to and processed in countries outside Nigeria. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via email or website notice. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us:
- Email: privacy@kdih.org
- Phone: +234 701 111 4441
- Address: Katsina Digital Innovation Hub, Katsina, Nigeria
This privacy policy complies with the Nigeria Data Protection Regulation (NDPR) and international best practices for data protection.